Our client is currently seeking Technical Advisor to Lisbon, from several regions, in our behalf:France; Spain; UK/Ireland; Italy; Germany; Belux; Netherlands; Nordics.

 Our profile of preference:

•  1 year in a customer service  environment, preferably technical support
• Excellent customer care  skills
• Advanced user knowledge of IT environment
• Ability to communicate and sell via the Telephone
• Excellent English Skills
• Other Languages: German; French; Dutch; Belgian; Greek; Hebrew; Italian; Finish; Denmark; Swedish; Norwegian; Spanish; Portuguese

Accountabilities:

• Take incoming user requests (via telephone, email, voicemail, pager, or other automated alerts), log call details onto case  management systems and provide response and resolution within SLA to customer
• Maintain knowledge and expertise associated with applications specific to Users.
• Progress / close service requests to a satisfactory conclusion on call management system.

If you are interest in this job fell free to contact us to candidaturas.cnorey@gmail.com